Heat Pump Repair in Virginia Beach, VA

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
  
 
 Ahmed Z 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I can't recommend Hats Off Heating and Cooling highly enough. After numerous unsuccessful attempts with other companies, they were the ones who finally repaired my system. Their honesty and professionalism were evident from the start. They provided clear explanations and transparent pricing. The team displayed exceptional work ethic, diligently diagnosing and fixing the issue that had stumped others. Their service was outstanding, and they treated my home with respect. If you need reliable HVAC service, Hats Off Heating and Cooling should be your first call.
  
 
  
 
 
 
 Posted on Google  
  
 
 Richard P 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Maintenance check performed by Evan. Evan was very professional, on time and explained in detail of any problems found.
  
 
  
 
 
 
 Posted on Google  
  
 
 Michael M 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Absolutely phenomenal services from start to finish. From Tammy's incredibly customer service and scheduling at the office, down to the staunch professionalism and punctuality of the technicians, Rick, Evan, and Blake, Hats Off provides the best support. Look no further for your heating and cooling needs. The name says it all and will have you too taking your hat off and thanking them for a job well done!
  
 
  
 
 
 
 Posted on Google  
  
 
 Sandy B 
 
 
 
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Bo was absolutely wonderful in discussing everything with us for our tankless water heater.  The crew that worked to take out of tank water heater, and install the tankless was heater were great as well. We couldn't have asked for a better experience with Hats Off Heating and Air Conditioning. We actually hired them to be our AC/Heat guys for all tuneups in the future even though we did like our previous company, Hats Off was just so personable, and it's nice to have the same company for everything.  Thank you Bo, and Team for a great job, and a seamless experience.
  
 
  
 
 
 
 Posted on Google  
  
 
 Margaret G 
 
 
 
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Bo came quickly diagnosed the problem, talked options and ordered a new efficient Geothermic unit. Once all the parts arrived, the unit was installed. Great job!!
  
 
  
 
 
 
 Posted on Google  
  
 
 Mick S 
 
 
 
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Always do excellent work.  Explains what needs to be done succinctly
  
 
  
 
 
 
 Posted on Google  
  
 
 Lee B 
 
 
 
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I called Hats Off because they had great reviews and are family-owned. I had a clogged drain line from heat pump that needed to be resolved because the water pan overflowed and leaked through my ceiling. The technician, Evan, was very kind and walked me through everything he was doing including taking before/after pictures. He recognized the issue, cleaned out the line, and also recommended a safety switch to prevent the heat pump from continuing to run if the line gets clogged again. He was able to install the switch during the same visit. I appreciate their integrity and transformation. I was not left guessing about what was going on or what I was paying for. Thank you to Evan and Hats Off.
  
 
  
 
 
 
 Posted on Google  
  
 
 Jaclyn M 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional and thorough. They take pictures and share them and provide all the details of the inspection done on the unit. Great company!!