Membership Program
At Hats Off Heating and Air Conditioning, we’re not just in the business of keeping your home comfortable—we’re committed to building lasting relationships with our customers. For over 20 years, we’ve proudly served the Virginia Beach area, earning a reputation for quality, reliability, and exceptional customer care. As a family-owned business, we treat our customers like neighbors because that’s exactly who they are. We’ve created the Hats Off Heating and Air Conditioning Membership Program to further enhance the value and convenience we provide. This program is designed to offer you peace of mind, exclusive benefits, and priority service, all while ensuring that your home’s HVAC system remains in top condition year-round.
The Benefits of Preventative Care
Joining our Membership Program is about more than convenience—it’s about preventative care that can save you from costly repairs and ensure your home stays comfortable year-round. Regular maintenance can improve the efficiency of your system, leading to lower energy bills and a reduced carbon footprint. It can also extend the lifespan of your equipment, meaning you won’t have to worry about replacing your system prematurely. At Hats Off Heating and Air Conditioning, we believe in the power of prevention, and our Membership Program is designed to give you all the tools you need to keep your system in top shape.
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So Professional and Knowledgeable"I highly recommend Hats Off. If you’re lucky you will get Evan as your service technician. Customer service from the first call to schedule to when our technician left was excellent."- LaKeesha H.
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Excellent Service"Just solid, professional work done right. It’s easy to recognize when a team is dialed in and this team is! From scheduling to execution, everything felt intentional and well managed."- Heather A.
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Incredibly Knowledgeable"He also arrived within the promised window, was very thorough and went out of his way to explain to us what he found on the visit."- Ann C.
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Highly Recommend"Tim is an outstanding HVAC tech. Very professional, knowledgeable and patient. I also signed up for the very affordable semi annual maintenance service."- Sarah A.
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I give him and his company 5 stars"It has been a very long time since my family has experienced this level of professionalism and politeness."- Matthew Y.
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Absolutely Awesome!"They were quick, clean, efficient, polite, cleaned up after themselves, and, extremely professional in their work as well as their demeanor. That was very refreshing as you don't see that level of politeness too often anymore."- Paula H.
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Amazing"Quick, kind, efficient, and informative :) If you need any thing, call them!!"- Amanda H.
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Great to Work With"The prices are reasonable, the work is excellent, and the people are delightful, from the office staff to the technicians to the owner himself. You can't go wrong with Hats Off."- Gregory M.
Why Customers Tip Their Hat to Hats Off
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Your Comfort Comes FirstFrom the first service call to the final check, Hats Off prioritizes your home’s comfort, safety, and satisfaction.
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Honest, Quality ServiceHats Off believes in doing the job right, providing dependable workmanship and straightforward service every time.
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Skilled & Experienced Technicians
Our team stays current with the latest HVAC technology through ongoing training and hands-on experience.
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Family-Owned & OperatedAs a family-owned business, Hats Off provides personalized service and treats every customer’s home like their own.
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Trusted by the CommunityYears of repeat business and word-of-mouth referrals reflect Hats Off’s commitment to honest, reliable service.
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20+ Years of Experience
With more than two decades of HVAC experience, Hats Off has the knowledge and expertise to handle your comfort needs.
A Relationship Built on Trust
When you join the Hats Off Heating and Air Conditioning Membership Program, you’re not just signing up for a service but becoming part of our family. We pride ourselves on the relationships we build with our customers, and we’re committed to treating you with the respect, honesty, and care you deserve. Our technicians are highly trained, friendly, professional, and dedicated to providing the best possible service every time they visit your home.
Our Professional Maintenance Includes a 20-Point System Check
- Clean indoor coils to manufacturer specifications.
- Clean outdoor condenser coils to manufacturer specifications.
- Inspect and clean condensate drain lines.
- Apply drain treatment tablets to help reduce the buildup of fungus, mold, and algae.
- Check and monitor refrigerant levels as appropriate.
- Test run capacitors and verify proper operation.
- Measure electrical amperage draws.
- Measure electrical current and verify proper operation.
- Inspect and tighten electrical connections as needed.
- Verify proper thermostat operation.
- Check the defrost cycle on heat pumps.
- Test applicable safety controls.
- Clean furnace burners as needed.
- Inspect flue piping and venting systems.
- Inspect accessible ductwork.
- Test backup electric heat where applicable.
- Inspect contactors for pitting, excessive wear, and damage.
- Inspect electrical service disconnects.
- Inspect motors, fans, and other major system components for proper operation.
- Check overall system operation and performance.
Sign up for a membership plan today! Contact us online or call us at (757) 697-4335.
A member of our team will be in touch shortly to confirm your contact details or address questions you may have.
